Paracosm Privacy Policy
Effective Date: June 30, 2026
Last Updated: June 30, 2026
This Privacy Policy explains how Paracosm LLC ("Paracosm," "we," "us," or "our") collects, uses, discloses, and otherwise processes personal information when you use:
- the Paracosm mobile application (the "App"),
- https://www.whatisparacosm.com (the "Website"), and
- related services (collectively, the "Services").
It also describes your rights and choices.
1. Important Notes
- Minimum age: The Services are intended for users age 16 and older.
- No sale of personal information: We do not sell your personal information.
- No sharing for ad-targeting: We do not share personal information with third parties for cross-context behavioral advertising.
2. Information We Collect
The categories below describe information we may collect depending on how you use the Services.
2.1 Account and Identity Information
- Account identifiers (such as user ID).
- Email address.
- Login/authentication provider information (for example Apple or Google sign-in linkage).
2.2 Profile and Preference Information
- Username, date of birth, stance selection.
- Selected local shops and local parks.
- Profile image and profile-related settings.
- Notification and visibility preferences.
- Email communication preferences (for example promotional email opt-out status).
2.3 Location Information
- Precise location data (including latitude/longitude) when needed for map, check-in, discovery, safety, and anti-abuse features.
- Location-related activity records (for example check-ins, favorites, and location-linked actions).
- Derived or display-level location details in some contexts (for example city/state labels).
2.4 User Content and Submissions
- Spot submissions, descriptions, images, and related metadata.
- Community photos and optional captions.
- Reports, flags, and moderation-related submissions.
2.5 Usage, Activity, and Operational Information
- Sticker collection records, gifting metadata, and favorites.
- Votes and social-proof style aggregates.
- Notification feed interaction data.
- Basic technical logs, diagnostics, and security events.
2.6 Website Information
- Essential cookies and similar technologies necessary to operate the Website.
- Basic request and device metadata needed for core Website delivery and security.
- Information you submit through forms or direct contact channels.
- Email address and related signup details when you join a waitlist, newsletter, or contact form on the Website.
3. How We Collect Information
We collect information:
- directly from you (for example when you create an account, upload content, or contact us);
- automatically through your use of the Services (for example activity and technical event data);
- from third-party providers you choose to use (for example identity providers);
- from service providers that help us operate the Services.
4. How We Use Information
We use personal information to:
- provide, operate, maintain, and improve the Services;
- create and manage your account and authenticate your access;
- power location and map features, check-ins, and sticker-related functionality;
- moderate content, enforce policies, investigate abuse, and protect user safety;
- communicate with you, including:
- transactional and service-related messages (for example account, security, legal, and policy notices);
- product and community emails about Paracosm (for example app updates, new features, events, merch, partner offers, community highlights, surveys, and occasional re-engagement messages), where permitted by law and subject to your choices;
- in-app, push, and other optional notifications according to your notification preferences;
- provide partner-related features (for example perk or offer workflows);
- support internal analytics, debugging, troubleshooting, and service reliability;
- comply with legal obligations and enforce legal terms.
4.1 Email Communications
If you create an account, sign up on our Website, or otherwise provide an email address to us, we may send emails to that address about Paracosm and the Services.
These emails may include information about:
- app updates, releases, and new features;
- skate events, Paracosm happenings, and related community activity;
- merch, drops, and product news;
- partner perks, offers, and co-branded promotions sent by Paracosm (we do not sell or rent your email address to partners for their independent marketing);
- surveys, beta invitations, and feedback requests; and
- occasional re-engagement messages if you have been inactive.
We generally send these emails infrequently (for example around major releases or notable events). We may personalize content using information such as your general location area, in-app preferences (for example selected shops or parks), and activity on the Services (for example stickers collected or check-ins), so messages are more relevant to you.
These product and community emails are separate from essential service messages (for example security alerts or account-related notices). Where required by law, we will obtain any additional consent needed before sending promotional emails.
5. Legal Bases for Processing (Where Required)
Depending on your location, we process personal information under one or more of the following legal bases:
- performance of a contract (providing the Services you request);
- legitimate interests (for example security, fraud prevention, product improvement, operations, and—where permitted by law—sending relevant product and community updates to users with an existing relationship with Paracosm);
- consent (for specific processing where required by law, including promotional email in jurisdictions that require opt-in consent);
- compliance with legal obligations;
- protection of vital interests or public interest where applicable.
6. How We Disclose Information
We may disclose personal information to:
- service providers and vendors that process data on our behalf (for example hosting, storage, authentication, moderation support, and infrastructure);
- business partners where necessary to provide user-requested partner features;
- legal or regulatory authorities when required by law, court order, or valid legal process;
- relevant parties in connection with a merger, acquisition, financing, reorganization, bankruptcy, or asset sale;
- others with your direction or consent.
We may also disclose aggregated or de-identified information that does not reasonably identify you.
7. No Sale / No Targeted Advertising Sharing
- We do not sell personal information.
- We do not share personal information with third parties for cross-context behavioral advertising.
If laws in your jurisdiction define these terms differently, we will honor applicable legal rights and provide region-appropriate choices where required.
8. International Data Transfers
We may process and store personal information in countries other than your own. Where required by law, we use appropriate safeguards for cross-border transfers, which may include contractual protections and other approved transfer mechanisms.
9. Data Retention
We retain personal information for as long as reasonably necessary to:
- provide and operate the Services;
- maintain records needed for safety, fraud prevention, and abuse investigations;
- comply with legal, tax, accounting, and regulatory obligations;
- resolve disputes and enforce agreements;
- maintain email opt-out and communication preference records.
Retention periods may vary by data type and sensitivity. When no longer needed, we delete, anonymize, or securely dispose of data according to our retention practices and legal obligations.
10. Your Privacy Rights and Choices
Depending on your location, you may have rights to:
- access personal information we hold about you;
- request correction of inaccurate data;
- request deletion of your personal information;
- object to or restrict certain processing;
- request portability of certain information;
- withdraw consent where processing relies on consent;
- lodge a complaint with a data protection authority.
You may also manage certain settings directly in-app (for example profile visibility, notification preferences, and email communication preferences).
You may opt out of promotional and product-update emails at any time by:
- clicking the unsubscribe link in any promotional email we send;
- updating your email preferences in the App settings; or
- emailing paracosm.gif@gmail.com with the subject line "Unsubscribe" and the email address you want removed.
We will process opt-out requests within a reasonable time. Opting out of promotional emails will not stop essential transactional or service-related messages needed to operate your account, protect security, or comply with law.
To submit a privacy request, contact us at paracosm.gif@gmail.com. We may need to verify your identity before processing your request.
11. Minors
- The Services are not intended for children under 16.
- If we learn that we collected personal information from someone under 16 in violation of applicable law, we will take reasonable steps to delete it.
- Parents or guardians who believe a child has provided personal information may contact us at paracosm.gif@gmail.com.
12. Cookies and Similar Technologies (Website)
The Website uses essential cookies and similar technologies required for core functionality, security, and service delivery.
If we introduce non-essential analytics or advertising cookies in the future, we will update this Privacy Policy and provide any required notice or consent mechanisms.
13. Security
We implement reasonable technical, administrative, and organizational safeguards designed to protect personal information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
14. Third-Party Services and Links
The Services may contain links to or integrations with third-party services. Their privacy practices are governed by their own policies and terms, not this Privacy Policy.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make material changes, we will provide appropriate notice (for example in-app notice, Website notice, or other methods required by law). The "Last Updated" date reflects the latest revision.
16. Contact Us
For privacy questions or requests, contact:
Paracosm LLC
1117 E 18th St, Unit D, Charlotte, NC 28205
If you are in a jurisdiction that requires a local representative or data protection contact, we will provide those details here when applicable.